We have heard your comments and we understand your frustration with the missed garbage pick-ups. Please understand that the entire crew at Platform Waste Solutions (formerly the bankrupt Red River Waste Solutions) is working diligently to resolve the current service issues. Rest assured that they expect to be back on their regular pick-up schedule by next week.
For Friday service from last week, they are adding extra manpower to address the Friday route issue. They have also started some important improvements to their system as well as making improvements on future communications to you, the citizens. With that said, they have assured us that all county garbage will be picked up by end of day Saturday. There will be daily monitoring to ensure this happens. Future communication improvements will also be made under this new management, and requested data will be used to confirm improvements and allow accountability.
Again, we understand the frustrations you have had and thank you for your patience and understanding.