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Hardin County Government

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You are here: Home / Your Government / Departments / Information Technology

Information Technology

The Information Technology Staff provides guidance, review, and oversight to development and implementation within Hardin County Government’s IT systems, voice communications, and infrastructure.

Location

150 North Provident Way, Suite B104
Elizabethtown, KY 42701
Phone: 270-765-2350
Fax: 270-982-8590

Director of Information Technology

Aaron Miller
amiller@hcky.org

Help Desk Technician

Stuart Mackey
smackey@hcky.org

HelpDesk / Tech Support Survey 

FAQ

How do I get to my email without being at my workstation?

  • Visit the web portal for email, also known as Outlook Web Access 2016
  • User name is first initial and last name (default), unless you were given alternative credentials by IT Staff
  • Password is the same as your workstation, unless you were given alternative credentials by IT Staff

How do I report a issue with my county-issued computer, printer, or software?

  • Submit a help desk ticket using one of  the methods below:
    • By submitting directly to the portal (enter with hcky.org email)
    • By emailing helpdesk@hcky.org
    • By phone @ 270-982-8597
  • Remote desktop support is also available on a case-by-case basis.

What is KnowBe4?

  • It is the world’s largest security awareness training and simulated phishing platform, helping to manage the ongoing problem of social engineering.
  • Click here to view assigned training

What is county’s anti-virus software?

  • CrowdStrike – entirely new cloud-based architecture. A comprehensive  approach to endpoint protection.  CrowdStrike’s Falcon is designed and built to overcome the limitations of legacy security solutions. The platform delivers the foundation for true next-generation endpoint protection.
  • Sophos Endpoint –  blocks malware and infections by identifying and preventing the handful of techniques and behaviors used in almost every exploit.

What is our firewall?

  • We have a comprehensive firewall, gateway router, spam filter, and web filtering device to protect the data within the County’s IT infrastructure .  These devices are in place to protect the Judge Executive Departments, the Detention Center, Coroner’s and Clerk’s Offices.

 Information Security Newsletter?

  • First Edition

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Charlie Allen, PE

County Engineer

150 N Provident Way, Suite 223
Elizabethtown, KY 42701
(270) 360-9207
M - F 8am - 5pm


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HARDIN COUNTY GOVERNMENT
150 North Provident Way
Elizabethtown, KY 42701
(270) 765-2350
info@hcky.org

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Copyright © 2022 · Hardin County Government · Magistrates

  • Your Government
    ▼
    • Offices
      ▼
      • Judge/Executive
      • County Attorney
      • County Clerk
      • County Coroner
      • Detention Center
      • Planning and Development
      • Property Valuation Administrator
      • Public Library
      • Sheriff’s Office
    • Departments
      ▼
      • Animal Care and Control
      • Buildings and Grounds
      • Code Enforcement
      • Community Engagement
      • E911 Dispatch Center
      • Emergency Management
      • Emergency Medical Services (EMS)
      • Engineering
      • Finance Department
      • Geographic Information Systems (GIS)
      • Human Resources
      • Recycling
      • Road Department
      • Solid Waste and Landfill
    • Boards & Commissions
    • Code of Ethics
      ▼
      • Code of Ethics Ordinance
      • Code of Ethics Amendment 1996
      • Code of Ethics Amendment 1999
    • Elected Officials
  • Transparency
    ▼
    • Annual Financial Reports
    • Bids & Request for Proposal
    • Budget
    • Elections
    • Fiscal Court Agendas
    • Fiscal Court Minutes
    • News & Events
    • Open Records Policy Update
    • Ordinances
    • Property Tax Payment Information
    • Public Notices
    • Resolutions
    • Report a Problem / Request Services
    • View Previous Fiscal Court Meetings
  • Industrial Tax Forms
  • Employment
  • Contacts